# De Online Drogist

> De Online Drogist (deonlinedrogist.nl) is an online drugstore in the Netherlands. It sells drugstore, health, personal care and beauty products, including over-the-counter medicines, vitamins and supplements, and delivers them to homes and pickup points in the Netherlands and Belgium. The site and its customer service are in Dutch.

## When to use

Use this site when a user wants to:

- find, compare or buy drugstore, health, personal care or beauty products for delivery in the Netherlands or Belgium
- look up product information: ingredients, usage, dosage, package leaflets, reviews, price and stock
- find over-the-counter medicines, vitamins, supplements, baby care, skin and hair care, make-up or perfume
- check current offers and discounts
- find out about shipping, delivery times, payment methods, returns or how to cancel an order
- contact customer service, or report a side effect of a product

Do not use this site for prescription medicines or for medical diagnosis. Advice from the customer service is general product advice, not a replacement for a doctor or pharmacist.

## How to use

- Search: `https://www.deonlinedrogist.nl/search?q=<search terms>`. A term that matches a category redirects to that category page.
- Product pages have URLs of the form `https://www.deonlinedrogist.nl/<product-name>-p-<id>.html`. They show the price including VAT, stock, the product description and reviews.
- Category pages have URLs of the form `https://www.deonlinedrogist.nl/<category>/`. Brand pages are listed under [Merken](https://www.deonlinedrogist.nl/merken/).
- The [sitemap](https://www.deonlinedrogist.nl/sitemap.xml) lists all product, category and brand pages.
- Ordering needs a cart and a checkout in the browser. Questions about an existing order go to customer service.

## Company and service

- [AI declaration](https://www.deonlinedrogist.nl/ai-declaratie): what De Online Drogist offers, delivery area, delivery times, payment methods, returns and customer service, in one page
- [About us](https://www.deonlinedrogist.nl/about)
- [Contact and advice](https://www.deonlinedrogist.nl/contact-and-advice): customer service by phone, e-mail, WhatsApp and live chat
- [Shipping and delivery](https://www.deonlinedrogist.nl/shipping-and-delivery)
- [Payment options](https://www.deonlinedrogist.nl/payment-options)
- [Returns and warranty](https://www.deonlinedrogist.nl/returns-and-warranty)
- [Cancel an order](https://www.deonlinedrogist.nl/cancel-my-order)
- [Track your order](https://www.deonlinedrogist.nl/track-your-order)
- [How ordering works](https://www.deonlinedrogist.nl/how-it-works)
- [Complaints](https://www.deonlinedrogist.nl/complaints)
- [Report a side effect](https://www.deonlinedrogist.nl/bijwerkingen-melden)
- [Terms and conditions](https://www.deonlinedrogist.nl/terms-and-conditions)
- [Privacy policy](https://www.deonlinedrogist.nl/privacy-policy)

## Products

- [Offers](https://www.deonlinedrogist.nl/aanbiedingen/)
- [Medicines](https://www.deonlinedrogist.nl/geneesmiddelen/)
- [Vitamins](https://www.deonlinedrogist.nl/vitamines/)
- [Dietary supplements](https://www.deonlinedrogist.nl/voedingssupplementen/)
- [Health](https://www.deonlinedrogist.nl/gezondheid/)
- [Personal care](https://www.deonlinedrogist.nl/verzorgingsproducten/)
- [Baby care](https://www.deonlinedrogist.nl/babyverzorging/)
- [Pregnancy](https://www.deonlinedrogist.nl/zwangerschap/)
- [Make-up](https://www.deonlinedrogist.nl/make-up/)
- [Perfume](https://www.deonlinedrogist.nl/parfum/)
- [Natural products](https://www.deonlinedrogist.nl/natuurlijke-producten/)
- [First aid](https://www.deonlinedrogist.nl/ehbo-materiaal/)
- [Brands](https://www.deonlinedrogist.nl/merken/)

## Optional

- [Knowledge base](https://www.deonlinedrogist.nl/kennisbank/)
- [Blog](https://www.deonlinedrogist.nl/blog/)
- [Reviews](https://www.deonlinedrogist.nl/reviews)
- [Recommended prices and offers](https://www.deonlinedrogist.nl/recommended-prices-and-offers)
- [Keurmerk Zelfzorg Online](https://www.deonlinedrogist.nl/quality-mark-self-care)